Your data protection rights

The data subjects rights are regulated in article 12-21 of the GDPR. The rights are as follows:

• Right to information
• Right to rectification
• Right to erasure (Right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing of data

Your right to information

You have a right to certain information when your personal data is processed by or on Praktikertjänsts behalf. Information regarding the processing of your data is provided to you before your data is collected or upon your request. There are also other situations where you have a right to certain information on the processing of your data. This might be the case if there is an incident through which your information has fallen into the wrong hands. The information is provided free of cost. 

Your right to access

You have a right to know whether or not Praktikertjänst is processing personal data about you. In case your data is being processed by Praktikertjänst, you also have the right get a copy of the data being processed as well as information regarding:

• What categories of personal information is being processed,
• The purpose behind the processing of your data
• The retention period for the information
• What recipients or categories of recipients the personal data is being shared with, and
• How the data was collected.

If you request access to your data, you have the right to a written reply within one (1) calendar month of your request. If the reply is delayed, you will be informed of the reason for it being so.

Some circumstances such as other legislatory provisions or risks pertaining to other individuals than the data subject, may prohibit us from providing certain information. This may also be the case regarding personal information in a memorandum that has yet to be finalized.

NOTE: An access request under the GDPR is not the same as a request to extract patient records. The processing of patient records and record logs adheres to a strict set of provisions in the Swedish Patient data law (2008:355), that acts complementary to the GDPR. To access your medical records or information regarding access to your patient journal, please contact the primary care unit where you are listed. If your care unit has been discontinued, you are welcome to contact the central Document- and archive service at Praktikertjänst, via the reception: vaxel@ptj.se or 010-128 00 00.  

Your right to rectification

You have the right to request that wrongful or incomplete information about you is rectified and to supplement the information that is being processed, with other relevant data that is missing.

Your right to erasure (right to be forgotten)

The right to erasure, also known as the right to be forgotten, means that you have a right to request that personal data about you being processed by Praktikertjänst is erased. Whether or not the request can be fullfilled will depend on the circumstances of the situation, as we might for example be legally obliged to retain certain information for a specific amount of time.

Your right to restriction of data processing

You have a right to request that the processing of your personal information is restricted. As with most of the above mentioned data rights, the applicability of this right is dependent on the actual circumstances of the situation.

One example of a situation where you have the right to demand that the processing of your personal data is restricted is when you claim that personal data about you being processed about you is incorrect and you request rectification of this information. While your request is being processed you can also request for the processing of the information in question to be restricted.

In the event of a restriction, your personal data is marked so that they can only be processed for certain purposes. You will be informed if a restriction is uplifted.

Your right to object to data processing

You have a right to object to the processing of your personal data, when the processing is being done on the basis of a balancing of intrests.

Your right to data portability

You have a right to data portability. This means that you can request for your personal information to be transfered to you or another oragnisation. The right to data portation is applicable when the information is being processed on the basis of your explicit consent or a contract between you and Praktikertjänst.

More about your rights

The Swedish Authority for Privacy Protection's (IMY) is the authority that upholds uphold the protection of personal data in Sweden. On their webbsite you can find more information about your data protection rights.